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Patient platform that scaled 500 → 80,000 users

A care-coordination platform delivered two weeks early, with architecture that absorbed a 10× user spike without a rebuild.

The challenge

A growing clinic network needed a single patient record, appointment flow and teleconsult layer — without locking clinicians into a clunky EMR.

The approach

We mapped clinical journeys, shipped an MVP in 12 weeks, then hardened tenancy, audit and FHIR exports as volume grew.

The result

Stable through 10× growth. Zero severity-1 incidents in the first peak season.

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